Frequently Asked Questions
Everything you need to know about your Dame Products experience.
What is your standard shipping policy?
We offer standard shipping on all domestic orders, which typically arrives within 5-7 business days. Express shipping options are available at checkout for an additional fee.
How do I process a return or exchange?
We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Please visit our online Returns Portal to generate your prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Are your garments sustainably sourced?
Yes, Dame Products is committed to ethical manufacturing. We prioritize organic cotton and recycled fabrics, working exclusively with factories that ensure fair wages and safe conditions.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.